| ID | Subject | Description | Created At (ET) |
|---|---|---|---|
| 143943 | Services Down in Some areas of Star Lake | We are aware of the issue and are actively working to restore this | Thu Jul 2, 2026 5:09 PM EDT |
| 143878 | Services on Selleck Rd in Pierrepoint Down | We are aware of the issue and are active working to restore this | Thu Jul 2, 2026 1:17 PM EDT |
| 143829 | Services Down on Glenmeal Rd in Pierrepont | We are aware of the issue and are actively working to resolve this | Thu Jul 2, 2026 11:30 AM EDT |
| 143785 | Services Down on State Route 3, Fawn Ridge Way, Sykes Rd, & Blue Mountain Rd in Fine | We are aware of the issue and are actively working to restore this | Thu Jul 2, 2026 10:18 AM EDT |
| 143781 | Services Down in Some Areas of Oswegatchie/Ogdensburg | We are aware of the issue and are actively working to restore this | Thu Jul 2, 2026 10:17 AM EDT |
| 143780 | Services Down in the North Creek Johnsburg Area | We are aware of the issue an are actively working to restore this | Thu Jul 2, 2026 10:16 AM EDT |
| 143711 | Services Down in Some Areas of Piercefield | We are aware of the issue and are actively working to restore this | Wed Jul 1, 2026 8:00 PM EDT |
| 143654 | Phone service down in the Eagle Lake Area of CrownPoint | We are aware of the issue and are actively working to restore this | Wed Jul 1, 2026 11:36 AM EDT |
| 143541 | Intermittent Service in Some Areas of Madrid | We are aware of the issue and are actively working to restore this | Tue Jun 30, 2026 9:29 AM EDT |
| 141838 | Intermittent Service in Parts of Cranberry Lake | We are aware of this issue and are actively working to resolve this | Fri Jun 12, 2026 11:26 AM EDT |
| 140288 | Intermittent Service on County Route 35 in Chateaugay | We are aware of the issue, and are actively working to resolve this | Thu May 28, 2026 8:21 AM EDT |

At SLICFiber®, our talented team of attentive technicians stands ready to answer your questions and provide easy solutions to all your troubleshooting needs. Often times, the help you need can be found right at your own fingertips. Click and scroll through our Frequently Asked Questions and, if you don't find the answers you need, tap the Get Support button and dial up one of our Customer Service Reps. We'll take it from there!
Contact Us with QuestionsPowered by Ookla® - Test your connection speed accurately. Having issues? Open Speedtest in new window