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Current Outages

ID Subject Description Created At (ET)
143943 Services Down in Some areas of Star Lake We are aware of the issue and are actively working to restore this Thu Jul 2, 2026 5:09 PM EDT
143878 Services on Selleck Rd in Pierrepoint Down We are aware of the issue and are active working to restore this Thu Jul 2, 2026 1:17 PM EDT
143829 Services Down on Glenmeal Rd in Pierrepont We are aware of the issue and are actively working to resolve this Thu Jul 2, 2026 11:30 AM EDT
143785 Services Down on State Route 3, Fawn Ridge Way, Sykes Rd, & Blue Mountain Rd in Fine We are aware of the issue and are actively working to restore this Thu Jul 2, 2026 10:18 AM EDT
143781 Services Down in Some Areas of Oswegatchie/Ogdensburg We are aware of the issue and are actively working to restore this Thu Jul 2, 2026 10:17 AM EDT
143780 Services Down in the North Creek Johnsburg Area We are aware of the issue an are actively working to restore this Thu Jul 2, 2026 10:16 AM EDT
143711 Services Down in Some Areas of Piercefield We are aware of the issue and are actively working to restore this Wed Jul 1, 2026 8:00 PM EDT
143654 Phone service down in the Eagle Lake Area of CrownPoint We are aware of the issue and are actively working to restore this Wed Jul 1, 2026 11:36 AM EDT
143541 Intermittent Service in Some Areas of Madrid We are aware of the issue and are actively working to restore this Tue Jun 30, 2026 9:29 AM EDT
141838 Intermittent Service in Parts of Cranberry Lake We are aware of this issue and are actively working to resolve this Fri Jun 12, 2026 11:26 AM EDT
140288 Intermittent Service on County Route 35 in Chateaugay We are aware of the issue, and are actively working to resolve this Thu May 28, 2026 8:21 AM EDT

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